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December 2, 2020POSITION: Projects Coordinator, New City, NY
JOB SUMMARY: The Projects Coordinator is an individual contributor employee who supports staff in all offices ensuring that technology infrastructure and software operations used by the agency are functioning well on ongoing basis. Such support may include onsite & remote troubleshooting, desktop support, and training. The Projects Coordinator also handles projects initiated by the management team, which may be related to information security, technology and infrastructure. As the Projects Coordinator, you will also be ensuring maintenance and proper utilization of office infrastructure, IT infrastructure, technology and project related supplies & vendor services and promptly alerting management team when any issues occur. Requires traveling to other offices in the US.
QUALIFICATIONS & Experience:- College degree and two-years or more experience handing technology & infrastructure support for small-medium business.
- Direct experience in providing desktop support to staff located in multiple locations
- Proficiency with the use of computers including Microsoft, Apple, Android, Server-based and Web-based technology
- Active interest & proven ability to take up projects assigned by and working with the management team, from idea to completion
- Ability to work with vendors who are local and remote
- Good telephone, organizational, typing and communication skills necessary
- Ability to maintain accurate schedules, notes and records.
- Good interpersonal skills. Required to interact with other staff and achieve goals working with teams.
- Ability to apply logical understanding to develop and implement solutions to problems
- Ability to deal with standardized situations with variables
- Organizational Structure: Individual contributor employee with no subordinates.
- Microsoft products support: assist & train staff with adopting use of Microsoft products
- Server management: Work with IT vendor to maintain servers including file server, email server, phone server, security, access control, backup and recovery etc.
- Infrastructure: Ensure business infrastructure to run daily operations is functioning optimally, working with vendors and management team
- Technology Inventory Management: Disseminate, collect back, maintain and update equipment and systems utilized by individual staff, including software, web-based platforms etc. This includes access control management e.g. password, access codes, rights & permissions etc.
- Project Management: Work with management team to take technology related projects, as an individual contributor and as a projects coordinator, from idea to completion. Use projects management tools to keep track, assess progress and report status.
- Equipment & Service Management: keep track of, train and troubleshoot issues with equipment used by the staff, including mobile devices, desktop devices, vendor-provided services and office equipment. Asset Management including assets list maintenance.
- Business Continuity: Closely work with management team to take step to ensure continuity of business in the event of emergencies. Be available, even off hours in the event of extreme emergencies, to resolve issues and implement solutions.
- Reporting: Provide periodic reporting to management team on utilization of equipment and devices. Provide ad hoc reporting to management team as requested.
If interested, pl send resume to:
Alecia M. Ormond
HR & Benefits Manager
Sunshine Homecare Services
10 Schriever Ln
New City, NY 10956
aormond@sunshinecares.com
(Office): 845-613-7838 Ext: 1139 (Cell): 845-548-3443